This Policy outlines how VCoach collects, uses, discloses, and protects the personal information of Users who access or use the website VCoach. By using VCoach, you agree to the collection and use of your personal information as described in this Policy.
a. Customer Information: We may collect personal information that is necessary for the provision of our services, such as your name, email address, and other contact details, when you voluntarily provide it to us through forms on VCoach or when you communicate with us. Additional necessary information collected may include details regarding your business, such as business name, location, logo, and other contact details.
b. End-user Information: We collect and store End-user information provided by the VCoach customers. This may include personal details such as names, contact information, medical history, and other relevant information.
c. Usage Information: We automatically collect certain information about your use of VCoach, such as your IP address, browser type, operating system, referring URLs, and interactions with VCoach. This information is collected using cookies, web beacons, and similar technologies.
a. We use personal information to provide and improve the services offered via VCoach, respond to your inquiries, and communicate with you.
b. We adhere to the confidentiality and privacy requirements applicable to healthcare providers, which include compliance with the Health Insurance Portability and Accountability Act (HIPAA) and the Personal Information Protection and Electronic Documents Act (PIPEDA). We only use End-user information to perform the services VCoach provides you the customer, which include managing End-user lists and administrating task lists and messaging. We do not use or share End-user information for any other purposes without explicit consent from our customers.
c. We may use usage information to analyze trends and administer VCoach with the intent to enhance scope and performance.
d. We do not sell, lease, or share any information provided to VCoach with any third parties, including but not limited to individuals, organizations, or companies outside of our organization. We will only use your information shared with us in providing the services as offered on VCoach.
a. We may disclose personal information to trusted third-party service providers who assist us in operating VCoach, conducting our business, or providing services to VCoach customers. These third parties are contractually obligated to keep the information confidential and use it only for the purposes specified by us.
b. We may also disclose personal information if required to do so by law or if we believe in good faith that such disclosure is necessary to protect our rights, comply with a legal obligation, or protect the safety of VCoach customers or others.
a. You have the right to access and update your personal and company information. If you would like to review, correct, or delete any information we hold about you outside of what is directly accessible to you in VCoach, please contact us using the information provided at the end of this policy.
b. You can choose to opt out of receiving promotional communications from us. However, please note that we may still send you non-promotional messages related to your account and our services.
c. End-users receiving reminders and messages from VCoach can choose to opt out of receiving communications from us.
We retain information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. When data is no longer needed, we securely dispose of it in accordance with our data retention practices.
a. VCoach strives to provide accurate and up-to-date content on VCoach but does not guarantee the completeness, accuracy, or reliability of any information or materials.
b. VCoach may contain links to third-party websites or resources that are not controlled by VCoach. VCoach is not responsible for the content or availability of any such external sites or resources.
a. We implement industry-standard security measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
a. VCoach may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of those third parties before providing any personal information.
a. We may update this Privacy Policy from time to time by posting a new version on VCoach. It is your responsibility to review this Policy periodically for any changes. Your continued use of VCoach after any modifications to this Policy constitutes your acceptance of the updated Policy.
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@vcoach.app.